Or not so far away as we are British made. We are looking forward to next year already, as we have a new product that we have evolved this year, ready to launch next year….
Here’s a teaser, it’s a friend of the PowerSense, as PowerSense has more than proved itself and it’s Clipless.
The Avio journey so far…
Let’s firstly say a big thanks to all our supporters who have come with us on the journey. The positives this year, and proof we are here to stay for any who doubt us, is the distribution agreement with Raleigh in the UK and Ireland.
We are also making small tactical steps towards world domination, with new Retailers and Distributors joining us in France, Germany, Spain, South Africa, North and South America to name but a few. Going forward into next year, Matt (our Head of Sales) is angling for a trip to Australia, as we are developing new contacts there too. G’day Guys!
Improvements at Avio
We have introduced an Approved Service Centre (ASC) program to help our customers and retailers to have a better overall experience with Avio. This includes product knowledge, advice and a better warranty arrangement.
A big plus for us this year is the two new team members. George was taken on as Production Lead, freeing up Mike to ‘be available’ to you guys for Customer Service calls. We all know he does a whole lot more than Customer Service, he’s also a fashion guru :0, but we have always maintained that our engineers should talk to you guys, for any query you might encounter with fitting the device.
Zoe has also come on board, as Marketing Manager, she’s a keen amateur athlete who has had an aversion to tech. She’s now writing the blog from her perspective, as a beginner, her post ‘The Beginners Guide to Power Meters’ was simply the start of her evolution. Hopefully, you’ll also notice some advances in our literature, a new and long overdue ‘Fitting Guide’ is not far, far away!
On a sad note, earlier in the year, we said farewell to Wasil, who took his brains and skills to work on bigger and more security focussed things. Just last month we said goodbye to Shai, who was all things Social Media, Helpdesk Support and an all-round good guy in the office, he’s ‘well missed’ but the force is with him.
Christmas Holiday Shut down
We will be here until the 23rd December beavering away, but then we are taking a break to enjoy a few sherbets and a mince pie!
Our phones are back on, on the 2nd January 2020. We will, however, endeavour to answer queries on our Social Media pages over the holidays.